My hard drive crashed and I tried to reinstall windows on it but it kept failing. I formatted the hard drive by trying to reinstall windows and all the data was gone. I took it to Morotech and Al helped fix the problem. It was a bad hard drive so he swapped the hard drive. He then recoverd data from the old hard drive and put it on the new one. I am very appreciated of all the help I got trom him.\r
Pros: Good advice articulate and very respectful
Cons: took a little longer but it was probably just my expectation
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