I came to this salon to get pedicures and was really happy so i finally decided to get my hair done. What a mistake. I came in for a consultation explaining i wanted to change my dark brown hair to a natural light brown (without brass/orange). When i came in for my appointment i waited 45min for the stylist then when he finally showed up I showed the stylist several pictures illustrating what i wanted to make sure he knew what i envisioned as a final result. Six hours later i walked out of there with brittle hair the color of my olive skin which turned bright orange in the sun light. I came back the following monday to see a different stylist since the guy who did my hair could not see me that day and i didnt want him touching my hair anyway. The stylist who saw me that day was really nice and agreed that the results were not the best and tried to fix it. Instead my hair turned out black!!! Before leaving i got the managers information as i felt $300 for dry black hair was unacceptable. When i called the following day the woman was ridiculous. She refused to refund my money. She told me one minute i was a liar and she knew i was happy because she saw me on the day of my original appointment then told me she couldnt comment on the stylist assuring me that he could give me the results i wanted because she wasnt there that day. Ultimately she hung up on me and never refunded a penny of the $300 I paid. Very unprofessional management. I will never in my life set foot in this place again!
Cons: poor technique and even worse management
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