Our 5 year old son really enjoys this restaurant when we go to the outlet mall. Our latest visit was not good and we will not be returning. We got in pretty fast and were led to a table that had tons of trash underneath the table and surrounding areas. We seriously had to step over it to get anywhere near the table. We asked to be reseated. At out new table we ordered an appetizer and had to wait forever for it. While we were waiting another family was led to the table they had first led us too. They also refused to sit there and were led elsewhere. The trash was still all over the place!!
We get out food and it's ok. Nothing great...then the manager is walking by and asks if everything is ok. Well we tell her that the place is kinda dirty. We didn't even let her know that the waitress forgot out refills and we had to remind her. Minutes later she stops by again and says there's been a mistake with our bill. Apparently our brainy waitress gave our bill to another table and they had paid it and already left. Now we have to pay their bill and she would adjust it so it was the same price as ours. Seriously....Then she ordered a free volcano for us. We didn't want the stupid volcano. We just wanted to get out of there. Anyways..this was our trip there. NEVER again.
Pros: Food is mediocre, great entertainment for kids
Cons: Dirty, service horrible, clueless management.
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