I have found the people at CM to be very responsive and available at all times. Even after hours they respond to pages very quickly and professionally.
After a recent storm I had a couple of shingles blow loose and they had professional roofers out there the next morning to repair/replace the damaged ones.
After returning from vacation we noticed some water damage from ice-damming, called the company, and in a matter of a few hours the roofing fellow examined the interior and exterior for the sources of infiltration, and had a crew out as soon as the weather broke to tear off the bad areas, repair and replace the roofing. It is comforting to me as a condo owner to know that these professionals are looking after our needs.
As for being located IN Cleveland, that has to be expensive office space and higher taxes for the Company that get passed along to everyone under their management umbrella.
Pros: Property Management Company
Cons: located in Cleveland
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