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WORST CUSTOMER SERVICE EVER! - Review by citysearch c | Hut Shop Llc

Hut Shop Llc

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WORST CUSTOMER SERVICE EVER! 12/18/2009

I ORDERED FROM HUTSHOPS THROUGH AMAZON. THEY HAVE THE TOYS THAT I NEEDED FOR MY DAUGHTER AND NEPHEW FOR CHRISTMAS. TRUSTING THIS COMPANY, I HAVE PURCHASED 4 ITEMS FROM THEM. THEY DID DELIVER WITHIN THE TIME FRAME PROMISED BUT THE ITEMS WAS IN 4 SEPARATE BOXES (I WONDER IF THIS IS CHEAPER FOR THEM RATHER THAN PUTTING ALL 4 ITEMS IN THE SAME BOX). 3 ITEMS CAME WITHIN THE 3-DAYS PROMISED AND 1 IS STILL IN TRANSIT - WHICH SUCKS BECAUSE ITS ALMOST CHRISTMAS AND I AM HOPING TO GET ALL THE CORRECT ORDERED ITEMS ON TIME BEFORE CHRISTMAS EVE! THEY SENT ME 2 OF THE SAME ITEM WHICH CAN ONLY MEAN THAT I AM MISSING 1 ITEM. I WISH THEY GET THEIR SHIT TOGETHER ESPECIALLY THIS TIME OF THE YEAR WHEN PARENTS TRY TO GET THE GIFTS FOR THEIR KIDS ON TIME. ANOTHER THING, THEY DO NOT HAVE A LIVE CUSTOMER SERVICE THAT CAN HELP YOU RESOLVE ANY SERVICE ISSUES. ALL THEY HAVE IS AN EMAIL WHICH SAYS ""WILL GET BACK WITH YOU IN 4 BUSINESS DAYS"". Pros: NONE!!!! Cons: CANNOT GET THEIR ORDERS ORGANIZED AND CORRECTLY more
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