I've gone here a couple times in the last week. Its always pretty quiet and not blisteringly cold like some of the Starbucks I've been to.\r
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As for the tea, coffee and food, its fantastic. I generally drink Oolong which is hard to find in coffee/tea places (for whatever reason) but they have a very nice one (Oolong Kwai Flower). They also make a great cappucino which I consider a good measure for how well the barista knows his/her stuff. Not too much foam, but also foam that has staying power.\r
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The food is great here. The Tour of Italy Panini is probably my favorite sandwich of any place I've ever been to. \r
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As for the service, its fantastic. I ordered an Italian Soda today but they were out of club soda so the girl just gave me back my money and I went up to order something else. She comp'd me the cappucino I ordered since they didn't have club soda for the original drink I wanted. Thats the way to keep customers!
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