The thing that sets them apart from the other shops is their customer service. Very polite and not overly pushy. They even gave me advice about buying products on line and didn't make me feel cheap for asking. The two cars I have had worked on there were both done in a profesional, timely manor. I can't speak for all the employees but if you have a question talk to the manager.
Pros: Customer Service
Cons: none that I've found yet
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