Met all the inclusions for 24 hour service or it's free guarantee after company unable to keep two scheduled appointments and had to bump us to the next day. When technician arrived, had to press him to honor free labor and waiving service fee ($95.00). Estimate given of $221.00 for cost of replacement part needed that lists on most web sites for between $29-40. Found another company that replaced part and labor costs for under $150.00. They were also on time for appointment.'
Pros: none
Cons: defaulting on 2 hr service or its free guarantee
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