After having several contractors bid on the installation of my claw-foot tub, I had to deal with a lot of missed appointments, no call backs, and people being late even when I was trying to give them money! The installation required some creative rearranging of the existing drain and supply lines. The location of these was in a precarious spot and several people told me that they might have to tear out walls and ceilings in my dining room and kitchen to get it done. I called Gillece and Jerry came out and talked through an approach that made the most sense. The quote was higher than everyone else, but the warranties on my tub and fixtures were only good if installed by licensed plumbers, which Gillece plumbers are. I felt good about going with Gillece but I was still holding my breath after being burned on a previous project that never ended, never completed, and the contractor left it to me to try and track down his workers to show up myself. Jerry from Gillece had a crew manager call me and tell me that the installation would take 3 separate trips and would take 3 days. He said that each day someone would show up at 9. Fast forward... Their guys were early every day, completed everything on time and moved a 350lb tub in, and up a flight of steps without so much as a scratch to a wall and even hauled off my old materials that I had. I can't tell you how happy I am with their service, timeliness, and their respect for leaving no trace. I would recommend them to anyone for any remodeling project. The extra $$ will save you headaches and may wind up being cheaper in the long run.
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