I called Heather to ask her to cancel my policy and she refused. I then called the company and they patched me over to her managers office. They assured me it would be taken care of. (I saved $990 per year to leave this company with two cars and a home policy). Heather then sent me a rude nasty message because she didn't do her job and I called the company because she didnt cancel my policies as I requested. The last time I ran into her she was in the grocery store and she was drunk. She is immature and nasty. I can't believe she is in a management type of capacity after the ways she has treated us. Grow up.
Cons: bad business
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