American Family Insurance

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9853 Johnnycake Ridge Rd (at Serving Your Area)
Mentor, OH 44060

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(440) 350-1300
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Reviews
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Best

MOST RECENTLY MY DAUGHTER VEHICLE WAS HIT FROM BEHIND, FROM DAY ONE HEATHER WAS VERY HELPFUL, ANSWERED ANY QUESTIONS WE HAD AND WENT ABOVE AND BEYOND TO MAKE SURE OUR CLAIM WAS HA...

Worst

We had to fight so American Family would use the good parts in our new car. Heather took four days to call us back on this. Why should we have ti fight on not having them use re...

ANOTHER INCREASE, WHY 10/4/2010

I HAVE TRIED TO CALL MY AGENT NOW THREE TIMES AND TWICE SHE WAS "ON VACATION." WHY ARENT BILLION S$$$$$$$$ ENOUGH AND WHY ARE AGENTS MAKING ENOUGH MONEY TO STAY PERMANANTLY ON VACATION? I JUST LEFT THEM FOR GEICO WHERE THEY ARE 1/2 THE RATE, IMAGINE THAT, THEY AREN'T PAYING FOR THE AGENT'S PERMANANT VACATION! more
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Owner Message

  • For more than 80 years, we’ve made it our business to give our customers peace of mind by making their insurance experience easy and convenient. American Family Insurance understands you are looking for a relationship with a stable and trustworthy company. You want an expert, caring advisor who works toward making your insurance experience easy and convenient. An advisor who ensures there are no unwelcome surprises and peace of mind, especially in your time of need. Our knowledgeable agent advisors provide auto, home, life, health, business, and farm & ranch insurance.. Personal insurance review

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Additional information
  • Hours: Mon-Fri 9am-5:30pm ; Sat 9am-1pm
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