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Unprofessional Office Staff - Review by citysearch c | Highland Family Medical Ctr

Highland Family Medical Ctr

Claim

Unprofessional Office Staff 11/19/2009

I waited over 35 minutes after my scheduled appointment time only to have one of the office staff tell me that she cannot guarantee me that the office will submit a claim to my insurance, for the services rendered that day, within a week.\r \r I think that this is absurd. They have a contract that patients need to fill out to cover themselves, but when a patient wants to make sure that s/he is covered, they won't have it. I think that it should be an office policy, written in the contract, that all insurance claims will be submitted within one week of the services being rendered.\r \r I do not recommend going to this office.\r Cons: Office Staff more
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