I contacted Patrick earlier in the week to service our chimney as I found a coupon for his business in the Save on Everything magazine that we receive in the mail. Patrick was very polite and was able to initially schedule me quickly for Tuesday due to a cancellation. Well, something came up and he had to push our appointment back a couple of days, but he would be at our home between 12-1 on Thursday. Thursday morning came and I received a call from Patrick stating he would be an hour behind but to expect him between 1-2. Ok...no problem. 1-2 came and went and I had to call yet again to see if he was coming. I did receive a return call that he was sorry he didn't make it, but ASSURED me he would come on Saturday morning at 10 a.m. and was very sorry for the hold up. Surprise, Surprise...10 a.m. this morning came and went with no call or follow up from Patrick. I left him a voice message that the ship has sailed and I would not be using or recommending his business. You very well may do great work Patrick...but who would know when you don't show up as promised. As a potential customer, do yourself a favor...find another chimney sweep!
Cons: Unreliable
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