I saw Dr. Moore once about 8 months ago. I was not impressed at all, but she got the job done and all was well. I recently returned for a flu shot, follow up blood work up and also requested a full appointment when I scheduled because I wanted to ask her about a few small health concerns.
During our visit Dr. Moore was condescending and dismissive of the health concerns I shared. She offered minimal explanation and spoke down to me. I quickly began to feel silly or stupid for even asking these questions. I had about 5 quick things to discuss and she spent less than 10 minutes with me. One of my questions was about some ear discomfort I've had on an off for a few years. She said she would check my ears when we were done talking, but then she forgot and left the room. When she popped back in to hand me a Rx, I said, ""oh, didn't you want to check my ears?""
Dr. Moore, chuckled and said, ""OK, but for the future I really need you to only ask just one or two questions when you come in. Otherwise I get overwhelmed. This appointment needs to be more focused next time.""
I was blown away. and told her she didn't have to check my ears at all if it was a problem. She became embarrassed and apologized. But then said, again, to limit my questions for next time.
I had about 5 small things to ask about, mind you, and she only spent about 10 minutes talking with me total. I paid a copay and made an appointment. I guess I was wrong to believe I deserved her attention, compassion, and authenticity in return.
She may be a decent doc, but I don't think a doctor should make anyone feel badly about asking questions. It's important for patients to feel really comfortable. I'll be taking my health needs elsewhere in the future and do not recommend this doc to anyone. I haven't seen Dr. Spears (same practice) so possibly she is a more compassionate and authentic physician.
Pros: location
Cons: Terrible, condescending, dismissive physician
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