I have been taking my dog to AAA pet hospital for 3 years, and have had the final straw. The Front desk staff is very unprofessional, I always hold for 15-20 minutes on each call, and have never had a call back on test results, after spending up to $400 on tests. I have made the Dr. aware of the service given by there front staff, but still no improvement, he even nodded at my familiar complaint explaining they have been trying to fix this for awhile. As a buisness owner I would never allow my reception to treat clients this way, and find it unacceptable.
Cons: Front desk staff
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