I took my 3 month old Kia Borrego into Oviedo Car Wash to get cleaned. I wasn't so upset about the fact that the guy broke my mirror when trying to clean it, but of the attitude he and the manager displayed when they realized it was broken. They actually tried to say that my mirror was cracked when I arrived. I kept telling them that the car is 3 months old and the mirror was certainly not broken when I arrived. I read the signs about how they are not responsible if damage happens to your vehicle...but if the place damages your vehicle, then they should take responsiblity and pay for it. After a heated debate, the manager offered to pay the bill once I get the mirror fixed (my time and effort). Based on his demeanor, I'll believe it when I see it. I would definitely avoid this place and will be sure to share my experience with everyone I know in Oviedo!!
Pros: Clean car
Cons: Terrible customer service
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