Flooring World represented themselves as a solid, family run, Christian business. We actually used them years ago on a small job at our rent property. But something has gone terribly wrong. We've been saving for 6 years to get wood floors in our home. We even did the back breaking demo of the old flooring ourselves to save money. We found the perfect product and Chad was so good to work with. We placed the order, gave them our 50% deposit, and that's when things fell apart. After two installation dates came and went with no one showing up, we drove by the store to find it vandalized and boarded up. Obviously, no one is responding to calls or emails either. But there's hope! Flooring World was a member of a purchasing group - Carpet One. I've contacted them and talked to Judy Potter. She is working with me to get my "stolen" deposit applied towards a purchase at another one of their member stores. She was very pleasant and extremely helpful. I suggest that anyone else who has fallen victim of Flooring World's unethical business practices contact Judy at 1-800-450-7595, ext 2303.
Pros: seemed pleasant, professional, good price
Cons: took the money and disappeared
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