NEVER, NEVER, NEVER GO TO D&L.
Same story as last post. Took my BMW (maybe they just hate BMWs) there the same day after it had the windshield replaced at the dealership in Towson. I noted the next day large scratches on the inside AND outside of the windshield. They denied any responsibility for the outside blamed it on the dealership. They couldn't weasel out of the inside scratch and said they'd re-tint it after I figured out what I wanted to do about the windshield. BMW of Towson also denied responsibility, but I'm pretty certain it wasn't there when I left the dealership. The dealership is honorable enough to go ahead and replace the windshield (and they will never refer to D&L anymore). Can't say the same for D&L. Very, very sleazy-- not to mention business environment/personnel are reminescent of a second rate strip club.
Pros: NONE
Cons: CRAP WORKMANSHIP, UNETHICAL, THEY WILL SCREW YOU!!
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