It's funny that there are so many positive reviews that are obviously all FAKE and written by the employees of the company. Other REAL people who have actually used the services of this company have already called them out on it. Anyway, we owned a property and enlisted the services of WCPS / RentToday to find a tenant and manage the property. We used them for one year and then dropped them as soon as our contract was up. Initially when they came out to take a look at our property and have us sign the paperwork they were very pleasant and seemed like they would do a good job for us. But once we signed on, everything changed. When I would try and call the office with questions or simple requests they would never pick up the phone. I would have to call 4 or 5 times and leave a message before someone would call me back. And then they would deny that receiving my vm messages in the first place. They always sort of had an attitude that made me feel like they were doing me a favor by returning my calls or answering my question. The worst part of it is, when my tenant decided to break their lease and informed WCPS of it, WCPS didn't even let us know! They waited about a month and then sent us an email saying basically ""oops we didn't tell you last month when your tenant informed us of this, but your tenant is moving out next week. We're going to set up ads to list your property and you will have to pay an additional fee for that."" no apology, nothing.
Anyway don't be fooled by how nice and caring they come across in the initial meeting. Things will quickly change once you sign them on as your property managers.
Also, the positive reviews that are posted here seem so obviously fake. if you google reviews for them on other websites, you will see several positive reviews all posted within one to two months of eachother.
Bottom line is, don't fall for their sales pitch (or the fake glowing reviews here either). These are the rudest, most dishonest and incompetent property managers I have ever used.
Pros: There are none, this company is incompetent
Cons: Do not return phone calls; treat customers very badly
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