Wow! OK i work at this story across from the Rockville campus and i agree this story could...no should be much better. In this shop I'm just a low level tire tech so i don't have a very big voice to effectively change anything. A. Y. I personally apologize for the actions taken by our sales staff, what you went through should NEVER had happen. However, one thing that I would like everyone to understand is that we will not repair any tires that if by doing so makes the car unsafe to drive, we will always recommend that the owner buys tires in pairs of twos or fours to prolong the life of the transmission and differential, trust me paying $500 on tires is far better than dropping $2,000 down on a new trans.
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