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Worst Florist in Hartford - Review by citysearch c | Bob Kelly Florists Inc

Bob Kelly Florists Inc

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Worst Florist in Hartford 10/28/2009

The current owner has some of the worst customer service skills I have ever encountered. First she delivered the flowers to the wrong address, on a Sat. I told her my fiancee would pick them up as soon as they open on Mon and the owner stated she would make a new arrangement so they weren't 4 days old, she lied and all but four of the flowers died the next day. The flowers looked absolutely nothing like the picture on the site and I ordered the Premium. My fiancee called to complain and the owner was so rude and nasty she made my fiancee cry. The flowers were discolored and the arrangement was tacky. Do yourself a favor and stay as far away as possible from this horrible person and florist shop. $100 for pink roses that basically looked like a giant bush when I explicitly told her absolutely no green and minimal fillers. Not only can she not follow directions but she cannot make a good looking arrangement to save her life. She is rude, argumentative, she cuts you off when talkin more
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