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DON'T BE FOOLED! - Review by citysearch c | Grout Services Co

Grout Services Co

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DON'T BE FOOLED! 10/16/2009

Don't be fooled by Randy's nice guy facade. He will promise you the moon, but then leave you hanging high and dry! He's a liar and once you pay him he will disappear and leave your job UNFINISHED! \r \r I hired him to clean and seal my tiles. He promised quality work and promised to personally supervise the job. Instead he went out of town and sent his gang of surly, obnoxious adolescent males who were lazy and rude! They made it clear that they didn't care about the work. In fact, one of them said they didn't care what I was paying to get the job done because he didn't make any more money anyway. They refused to perform the contract as agreed! \r \r Overall the job was substandard and they never came back to correct problems or finish areas they left incomplete. Even though Randy gave me all kinds of assurances that they would! He also left before he promised to and left my house unlocked with thousands of dollars of tools inside! How unprofessional!\r \r I wish I had read these reviews before I hired Randy. I regret it.\r \r Look elsewhere. You can find an honest, hard working contractor to do a much better job for half the price! And, you don't need the headache or stress this company will give you!\r Pros: Lip Service - if you like that kind of thing Cons: dishonest, leave work incomplete, substandard more
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