After having our entire new house done with wood floors and tile from this vendor, they would not readily respond to our complaints that the tile seemed to be installed improperly. After sending numerous emails showing the mold around the shower, they sent someone to fix but did not acknowledge the problems with the floor tiles. Every room that had tile, the tiles were starting to move, crack and pop as you walked on them. We have made several attempts in person and on the phone to have them look at it and they would not even come to see the problem. Now we have been informed it is no longer under warranty. We are looking at over $5000 in rip out and repairs as well as the problems we have lived with since we moved in. We will never use them again.
Pros: Actual Tile was great
Cons: Service and Installation Not Good
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