Went in for two simple parts. Had the part #s and model numbers of the appliance. First of all, I was kept waiting for ~10 minutes while Bob was on the phone with a 'good customer'. When the parts were found, I was quoted 15% above the Home Depot parts price. When I mentioned that, Bob said he doesn't negotiate, and take it or leave it -- and pushed me to quickly decide. I just walked out of the store. I can't believe the arrogant attitude. Don't even bother coming in, unless you want to support this guy's ego.
Pros: Had the part
Cons: Attitude is poor
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