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Very Happy! - Review by citysearch c | Hourglass Collision Repair Ctr

Hourglass Collision Repair Ctr

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Very Happy! 10/1/2009

I Just had my infiniti repaired at the shop on 61st street. I must say that I was very impressed. It was very classy and impressive on the inside and I was even more surprised by the customer service. I have had my cars repaired at other shops in the past and this was by far the best experience. The insurance at fault was very difficult through this process but the staff kept me informed the whole time on what was going on and fought to get my car back to pre-accident condition. I feel that this place is definatly somewhere you can feel safe contrary to the other reviews. I never once felt that I was being lied to or cheated. Pros: Excellent Customer Service Cons: Length of the Repair...but it wasnt their fault. more
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