Rebuttal-
Point 1-Tenant was informed prior to move in that the carpets were still wet from cleaning. After great insistence by tenant, McNamara begrudgingly agreed to let tenant move into property with wet carpets, based on the fact that tenant had expressly stated that there were no concerns about the carpet.
Point 2-The unit is in good condition, and is not about to collapse. All suspicions of termites are taken 100% seriously.
Point 3-This tenant failed to obey Foothill Gardens Parking policy. Tenant was not only not parked in the correct spot, but also did not have their parking pass in the car at the time. They were parked in a visitor space. Due to a storm at the time, a tree had to be removed for safety. Tenants car was in the way, and with no parking pass or note telling of who the owner was or which unit was associated with it, we had no choice but to remove the vehicle.
Point 4-Tenant viewed the apartment prior to moving in. If there was a concern about ""forest like bushes"" the tenant should have made a comment or elected to rent elsewhere. The complex is also located right near Cal Poly, around a very highly populated area. With so many people around, as well as an on-site manager, someone lurking in bushes would surely be noticed.
Conclusion- As previously stated the apartment is in good-great condition, and is not about to collapse. We, the management do care about our tenants and hope that everyone has a safe and enjoyable living experience here. In all of our leases, we offer several different methods to ""opt-out"". If the tenant wished, they could get out of their lease very easily.
This was clearly posted by a disgruntled tenant who was upset because we would not allow them to blatantly disregard the rules, in their own best interest.
Thank you,
McNamara Realty
Pros: This is the truth.
Cons: Responding to false statements.
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