Everyone has sometime or other come across a mis-communication when dealing with health care. Sometimes, as in eyeglasses and exams, we are told a prognosis that we are not comfortable with. As in the exam itself when a Doctor states we don''t need glass or that they won't correct a problem. This is true and sometimes we truly don't need glasses, as the Rx is so small, that regular glasses without additional coatings wouldn't correct it. As in Night Vision problems. If a person has such a tiny Rx, the optical staff has the duty to inform the patient that it would be a waste of money to fill it! But sometimes the patient is still looking for that solution. I have advised in the past, that using Anti-reflective coating with or without an RX in the glasses, usually helps with the night driving when the Rx is minimal. Glare on lenses reduces an Rx, so if the Rx is already small, the glare can reduce the rx to zero! It also is helpful for young adults who work on the computer . I know that the Doctor probably didn't voice the prognosis just exactly like the prior person stated it. And, the next optical down the road may have different ethics and just wanted that sale. I am sure that 20/20 Eyeglass Super store is to be commended for trying to tell you the truth, and that if in fact you still wanted to spend your hard earned money, that they would have accommodated you with the above type of solution. I am interested in working for this optical chain, and hope that if I do, you will come see me someday and we can resolve your situation with the knowledge that, we are here to serve you even when we advise that you don't need glasses. I hope that helps! Norine
Pros: A willing staff that is honest with it's patients
Cons: They don't try to rip you off with needless purchases!
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