After learning of the comments posted by ""EMILY S."", we at Charter Yachts of Newport Beach were extremely upset by the false claims that were written about our company, as well as the lack of respect one would have for another persons wedding. Having personal comments and critiques about another persons wedding is fine, however, in the event the bride and groom do not share the same feelings and thoughts as you, such as in this case, those critiques and comments are best kept to oneself, so that it does not take away from that bride and grooms joyous wedding day. In this particular instance, the accusations about our product and services were completely false and feel that the copied letter, posted below, written by the brides father will substantiate the truth........ Lee, Thank you for sending me the information. The review written is indeed shocking and unjustified. I have no idea who may have sent it and can only believe they must have had some misguided agenda to go to all the effort they did. In no way does it reflect the feeling of any of the guests that I spoke to, as a matter of fact quite the opposite. Everyone I associated with seemed to enjoy the experience and was very pleased with the events of the evening including the bride and groom. As father of the bride and having paid for your services, as long as the bride and groom were happy, that is all that matters to me. I'm sorry that something like this has to surface after such a great day for the newly married couple and can only be viewed as a blemish on what was considered a near perfect day. I hope this issue can be resolved quickly and transparent to the new bride and her husband. Best Regards, Craig Willoughby
Pros: Always takes responsibilty for the event
Cons: but don't appreciate when guests reviews aren't truthful
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