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HORRIBLE SERVICE!!!!!!!!!!!!!! - Review by citysearch c | Citizens Heating & Appliance

Citizens Heating & Appliance

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HORRIBLE SERVICE!!!!!!!!!!!!!! 10/11/2009

My dryer is not working so I made an sppointment for Saturday between 3 and 6. Well, 6 o'clock passes and no repair man so I call and the lady that answers said that I was not on the book. OK there was a mix up fine, I have only wasted 3 hours, they reschedule with many apoligies for Sunday before noon. Around 11 I get a call from the same lady saying that the repair man had a call in Celine and would not be there by noon, OK things happen, just another 4 hours waiting. I call back at 3 to see if she could give me an ETA, she says before 6 because he gets off early today. At 6 my husband, who is extremely furious at this time calls and the lady tells me that the repair man will not be coming out, so another 6 hours spent sitting in my house waiting for a repair man that never comes! I was not able to get anything done all weekend because I sat waiting for 13 hours total for this guy to show up and I still can't get my laundry done!!!!!!! I wish I would have read the other review before calling this place, I will spend the extra money and call another repair man if he will show up and not waste my time! more
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