Hercules guaranteed me a 9-10 a.m. pickup and did not arrive until 2 p.m. I scheduled my pickup several weeks in advance of my move and was appalled to learn on the day of my move that Hercules changed my pickup time. Moreover, had I not called the office, no one would have notified me of the time change. It was a tremendous inconvenience and pretty much the last thing I wanted to worry about when moving. Although the movers themselves were competent, I do not recommend Hercules because the office was incompetent.
Pros: The movers put in a good effort.
Cons: The office did a terrible job coordinating my move.
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