I am attempting to change doctors offices. In trying to get some questions asked reagrding why I needed to pay for my medical records I called the office. I spoke with three people during my conversation. The final person was the office manager, Kim Mach. In my questioning of how the process went and how the law was written, Ms. Mach got very upset. She then hung up on me. When I called back, she proceeded to call me a “pain in the ass” and told me she would “slap my face”.
Cons: Rude staff, long waits
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