I have been eating at India oven since 95 or 96. It is by far the best Indian food in Texas. I know because I have lived in every major city in Texas, and I have a favourite Indian restaurant in each one. My entire family loves India oven too. Whenever they come to visit me in San Antonio, we have to eat here. The buffet is always fresh and delicious. Since moving back here four months ago, my finance and I have eaten there at least two times a week.
But as far as service goes, their wait staff is less than exceptional. Drink refills have to be asked for a lot of the time, even though a server will look at the half empty glass as he removes an empty plate. And when the server does notice, he tends to refill my glass only and forget my fiancés. It is almost uncomfortable going in there nowadays. One server in particular seems to go out of his way to be passive aggressive and I have no idea why. I tip based on performance and have worked in the service industry almost exclusively, so tips are above average in most places we frequent. I once waited through half my meal before my waiter brought a side item.
Management should be looking after the front of the house considering the attitude of some of his employees. And I will be on the lookout for another favourite in San Antonio. I am not sure that we will ever eat here again.
Pros: the food
Cons: the service
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