This collection agency is ruthless. I understand that they have a job, but there is also a way to do a job; both ethically and right. The customer service people are just outright rude before you even get 1 word out. I think it's in their job description. They report things on people's credit that they know they shouldn't and then tell you to go to the court to fix it, but that will not be the case with me. People need to exercise their rights and sue collection agencies that act like this. Taking money and false reporting. Go to small claims court on their a*** and they will change their ways. Read the FCRA, contact the FTC, Collections Board of Commission, BBB, Attorney General and file a suit in small claims court and they will learn how to undo any checks and money they weren't supposed to be taking. This is horrible.
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