When I went bridal mart, i had a pretty good experience. There was a wide selection an variety of dresses and the prices on most of them were pretty good. Word of caution, if you're looking for the private attention and experience of a boutique, this place is not for you. Nonetheless, the lack of personal attention was not my concern. My greatest concern is that I purchased my dress on July 7th. I was told it would arrive on October 5th and that someone would call me. I called on Oct. 9th and was told my dress had no arrived. No big deal for it to be 4 days late. The lady said she would call the next Monday. The next Wednesday after receiving no call. I called back again, the lady put me on hold ""went in the back"" to look for my dress told me it wasn't there and said she would call be the next Monday. At this point I'm slightly perturbed. Today is October 28th, 23 days after my gown should have arrived. I called there today and was told that the dress shipped on this past Monday and will arrive next Monday. I explained to the associate what had occurred and that everyone seemed very apathetic about my dress being a month late. She ""assured"" me that people were very concerned and that their dress order person called the gown company and the company was very apologetic. Despite their ""concern"" no one has called me in almost a month and had I not called them I doubt I would have received any updates from them as of yet. My wedding isn't until next June so it is honestly not a big deal for my dress to be late, but if you give someone a deadline, you should keep it and if something happens where you can't keep it, you should definitely keep in contact with that person. So, if your wedding is 5 months away or less, I don't recommend buying a dress from them unless you're going to get it right off the rack and take it home with you then and there. I pointed out to the lady that my dress will likely need alterations which can also take 2-3 months and her reply was that they do alt. Why would I want the same people who were apathetic about my dress being a month late to alter it too?
Pros: Wide Variety, lower Prices
Cons: Been waiting 4 months for my dress
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