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What a scam - Review by citysearch c | Russo Bros. & Co.

Russo Bros. & Co.

What a scam 10/6/2009

Do not be fooled by the very nice guy that answers the phone when you call Russo Brothers. I called to have someone come out to check on my furnace. Long story short, they charged me $399 to replace a thermocouple. I've since learned that a thermocouple can be purchased for between $10-$20. They were at my house under an hour, and were kind enough (ha ha) to waive a $49 fee that is usually charged in addition to cost of job-just to show up. Nice, right? Not sure how this family sleeps at night-a total scam. Pros: Not a single one Cons: Totally overpriced more