Hello, I'm just going to brush over some of the highlights and more details will be made available upon request. I am a patient who receives help under the TBI waiver program. A few years back I employed the help of All-Metro out of the Schenectady NY office. Soon after they entered my home cash and jewelery was disappearing pretty regularly. There was several aids in my home at the time so I played it safe and had my local Sheriff install a surveillance camera in my bedroom. The 1st night the camera saw an All-Metro aid stealing Hydrocodine out of the same drawer everything else was stolen from. When the police went to arrest her they found my grandfathers diamond and gold ring on her boyfriends finger. Now I'm realistic and know there is good and bad aids in every agency but where my problem is with an agency that completely turns there back on the patient claiming no responsibility!
Pros: cant think of one
Cons: Thief's
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