I purchased a historic home after my husband died. He had been a minister so I needed a home. Perma Pier seems nice when they come out, but be warned, they DO NOT HONOR their warranty! Not only that I have tried since 2004 to get a copy of my paperwork and STILL DON'T have it. My house did not have structural damage but my gov't loan said I needed to have the piers replaced. I told them to leave the old piers, since the house was level and the wrap around porch was NOT pulling away from the house until they worked on the house. When I called them to come back, the house shook when I walked through it, they always had an excuse. So now I am paying for a house where the roof is sinking in, porch is pulling away from house, and porch roof is sinking in. This company will NOT even talk to me!!! I can't believe that a company could ruin a person's life. I have lost all hope in life, I might as well have backed a truck into my house. How can a company that does things like this sleep at night? I have had stress and financial hardship because this company took my money for a service that they did NOT do correctly. I now have high blood pressure and am on anxiety medicine. I don't think I could even sell my house now, thanks to Perma Pier. I thought I hired a professional company, but instead I found a nightmare. Nobody at Perma Pier cares what I am going through, maybe they only do this to teachers as I see another teacher wrote a bad review also. I wish I could post pictures of how my house looked BEFORE Perma Pier and AFTER they ruined my house. What really makes me mad, is why can't I get my paperwork? What are they trying to hide or cover up? To have another company fix this is $25,000 as a teacher and a widow I don't have that. They took out piers and never replaced them and I have pictures of that also! They won?t return my phone calls either. I walk across my floors now and they give because they didn?t replace the piers they took out. I am older and couldn?t crawl under the house, so maybe they just take advantage of older people and widows! IT MAKES ME SICK THAT THEY DON?T CARE WHAT THEY HAVE DONE TO MY HOUSE OR MY HEALTH! I wish I could be around someday when they have to answer for all the horrible things they have done, what goes around comes around. All I want is my foundation fixed, I am not even trying to get them to fix all the other damages they have caused. Oh, and at Christmas they fix other foundation companies mistakes and advertise this on the radio. Apparently they can't fix their own! BE WARNED: IF YOU HIRE THIS COMPANY, YOU ARE IN FOR STRESS AND AGRAVATION AND HARDSHIP FOR THE REST OF YOUR
Cons: Everything, mainly warranty and won't honor warranty.
more