I've had their service for about 4 years or so now, and I just love the customer service I get. I just checked rates today, to see what other companies are charging, and as mentioned by other reviewers, Waste Mgt is more - $4/mo more! And Hartel's is a little bit more too, though I don't know if the price listed is before or after taxes...
Pros: Cheapest rates, timely service
Cons: none that I can think of
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