I don't even know where to begin with this horrible experience...But before I get on a tirade I will just give you the facts. I have dark blonde hair and all I wanted was highlights touched up and lowlights to the already hilighted portions to get more balance for the winter months. (I usually go heavy hilights in summer and light highlights in winter/fall)
I walked out of there with BROWN hair. My whole head was completely light brown. NO hilights at all. When I tried to explain what I had wanted done, the lady argued with me and told me ""you said you wanted it back to your natural color!"".
#1 My 'natural' color IS NOT BROWN! it is dark blonde, and #2 I asked for LOWLIGHTS of my nautral color, not my WHole friggin head!
So she redid my hilights to try and get what I had asked for in the first place..HOWEVER, now my hair is overprocessed and damaged. My hair length is to my shoulder blades and it is falling out by the handful because it has endured so many chemicals.
I WILL NEVER go back to this salon! I suggest you ask yourself if you can deal with your hair falling out before you take a chance with this place also.
Pros: got me in right away
Cons: Owner is RUDE & stylists can't do hair to save their life!
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