When using a company for the first time. I always like to put them to the test. Especially if I plan to use them for a while. So when Steam It came out to clean my carpet. I was a complete a-hole to them. I wanted to see how long it would take for them to throw up their arms in defeat. It usually only takes about 30 minutes for most carpet cleaners to give up. But Steam It surprisingly never gave up. The owner even continued to contact me until he knew I was completely happy. Now in a world where good customer service is hard to come by. I would have to say Steam It is a cut above the rest. I plan to continue to use Steam It in the future. But I promise to be much nicer.
Pros: professional, courteous and amazing customer service
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