They outright lie to you on the phone to bait you in offering fair discounts (i.e. 97% of spot market) for pure gold or silver coins/bullion; they offered me only 90% when I got there, eventually stating that I needed 10 ounces of gold or more (i.e. about $10,050) to get this rate. Furthermore, I called two times in advance to verify their pricing and quantity was never mentioned on the phone (and I think that I may have eluded to it being 1 or 2 one-ounce gold coins).
Pros: None
Cons: Dishonest and Misleading
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