In the past two years, we have put brand new AC units in two houses, rental property and our own. The customer service just can't be beat. The technicians have come to our home at 9:00 on Sunday night when we needed them to. The techs were honest with us when we didn't need a new unit, just a minor repair. Some companies would have put in new units anyway.
Pros: Trustworthy owners of this company
Cons: can't think of any :)
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