Steven's Painting used to be a reputable business with high integrity but I would not recommend them to anyone after the experience that I have recently had with them. In June of 2008 one of their employees was was supposed to be painting in my home; but they stole jewelry and cash valued at over $2100.00 and Steven's REFUSES to file an insurance claim for my losses. Their employee was arrested and has to pay restitution for the crime and Steven's feels that they should not have to file a claim and/or pay me back for my losses as a result of this. This employee has never paid back a penny towards this "restitution" which means that IF she makes the scheduled payments of $40 a month it will take over 5 years for me to be re-paid. Why should I have to wait 5 years to replace my jewelry that was stolen in a day? When Steven's came to my home, I didn't wait 5 years to pay them - they were paid immediately. They claim to be insured and bonded. Isn't that what a business is supposed to do when something like this happens to one of their clients/customers? Aren't they supposed to file a claim and reimburse their customer for the damages that they incurred as a result of one of their employees? Steven's PROMISED that they would help me and PROMISED that they would reimburse me and take care of this. They never did. They also told me that they would paint my garage for all of the problems that happened and they never came back and painted my garage. I have used this company for several painting jobs in my home and was always satisfied with their work, but after the way that I have been treated during this situation I would NOT recommend them to anyone.
Cons: Difficult to reach; phone calls aren't always answered
more