We took our dog here for a $2,000 invasive surgery that required 2 weeks of recovery and which our regular vet didn't normally perform. When our regular vet went to take the stitches out he noticed a missing spot that appears not to have been sutured. For two weeks our dog had an open wound that could have a festering infection in it. Our own vet is having to correct the problem at out expense. We called the VCA 4 different times after surgery - once for the severe discomfort our dog was in and 3 times for the suture issue - and our calls were returned only when we started yelling on the vet's voicemail about our desperation to speak with her (vet is Dr. Owens at VCA). When she finally called back she said she had done nothing wrong and offered no assistance in correcting this problem. This place is a rip off - they were several hundred dollars more than other vets and then left us hanging when we needed them most. I will admit the staff is very nice - but those people aren't the ones
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