We've serviced by Alegrai Appliance Repair through Magtag customer service center. The Technician came on 12/23 and justify that we have to repair the motor and the control board. He asked us to pay for the parts first and re-scheduled to come on 12/30. But he did not show up. We left the message on his business phone but did not receive any callback...I understand that this is the holiday season but whatever he promised/scheduled, he should make it or at least should call to explain why...I am still waiting for the guy to come to fix my washer. :(
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