We have been using SCI Solutions for several years. We started using SCI because their software, being IT-based, did not require us to have an application that we had to maintain locally. It was easily installed and the servers were hosted.
The rules-based software is easy to learn and maintain in terms of building resources. It is also portable across systems. Because health systems and different facilities require different rules, we can pinpoint the needs for each customer/facility and build software for them using the rules and questions. The downtime is minimal to none, which is important for health systems.
We use SCI's software across three hospitals, five diagnostic centers and a couple other outpatient areas. Our HR department also uses it for new employee physicals and class scheduling. We maintain more than 100 different calendars with SCI's software.
We have had a positive experience with SCI through several projects and improvements. They are a proactive group of folks when challenges come up.
John Piper
System Manager for Riverside Call Service Center
Riverside Health Systems
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