This is the the second worst and most expensive place in the County (read below for first). They put my dog in their sick room with all the rest. He had very contagious kennel cough. The others were there with other serious illness and they could have easily gotten sick. My dog had a bad back, and despite my warnings, they were so rough with my dog he couldn't walk for month and he was there on an unrelated problem. I saw several people come up to the counter and argue that they were overcharged, their bills were thousands of dollars. I looked at my own bill and found they charged twice for most of the services! Everyone who caught their mistakes and pointed them out were treated rudely instead of receiving apologies. I found out that they charged THREE TIMES the price for medications that anyone else charged. Their medical care was inferior. Their treatment of customers was inferior. They only worse place is INLAND VALLEY ANIMAL HOSPITAL, they are even higher and they are outright abusive.
Pros: Absolutely nothing good about this place. Go elsewhere! But not Inland Valley ER
Cons: Overcharge for services, Many billing errors in their favor, put animals in danger, inferior care
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