I am seeing a lot of negative reviews here and scratching my head. THIS PLACE IS GREAT. Great customer service. I have had a P.O.Box there for almost three years now and there has never been a mishap. They email me right away when stuff that is too big for the box shows up. I have shipped there and they are always on it with the packaging, tracking, etc... Yes, you pay a little more for this kind of service, but try standing in line at either the Williamsburg PO or the Greenpoint PO and the ""customer service"" you'll get there...
Pros: Good customer service, highly professional
Cons: This kind of service costs more
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