My wife, wife's daughter and daughter in-law wanted to make a morning of it and get a pedicure at a local spa. What should have been a relaxing and a fun time turned into a stressful event as they were met with icy stares and contempt because of arriving 12 minutes late to their appointment. The staff at this over-priced spa were rude and unforgiving, making the experience an unfortunate one for 3 ladies out to enjoy themselves. I have been in retail and in business for over 40 years and this is NOT the way a customer is treated. The owner of this shop should know that not only did they lose money that morning but these ladies will never frequent this shop again!
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