My wife and I were in Chicago for our anniversity after Christmas 2008 visiting from the Lake Tahoe , Nevada area. We were sitting at the bar at the Chicago Chop House when a waiter and bus-boy collided and spilled drawn butter on her suede leather coat. After discovering the butter on the coat , the next day, we were told to get it dry cleaned. The Concierge at the Hilton Palmer House, Debbie Sawyer, contacted Davis Imperial Cleaners to pick the coat up and send it back to us when finished. We received the coat back in two weeks looking like brand new. We are so happy with their customer service and superior cleaning service. If we lived in the Chicago area, we would ONLY use Davis Imperial Cleaners.
Pros: Great customer service and cleaning!!!
Cons: absolutely none
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